job openings
At Madras, it is our objective to hire the best available talent. The hiring process is very rigorous and candidates go through a series of tests to assess their design capabilities and personality traits followed by multiple rounds of interviews.
Site Merchandiser BACK TO JOB LISTING
Job Summary:

As an Associate - Site Merchandising you will ensure that customer experience and expectations are set and met to a high standard across the client Home Pages, Category Pages and any landing pages. He or she will execute and schedule content on emails, home pages, category pages, and pages across the site based on the inputs shared by Vendor Managers and Marketing Managers. Also prepare a report on performance and traffic data to our management teams. He or she will assist in creation of new brand and product stores based on the inputs of the Marketing Manager. This person will be involved in coordinating with the category managers, designers, and other editors in similar roles across the business.

Roles & Responsibilities:
  • Coordinate with multiple teams to provide thorough, engaging and high conversion customer experience by
  • Owning sections of store merchandising and curations
  • Running and analyzing proof of performance reports
  • Learning Merchandising tools and widgets
  • Assist execution of the plan as per site merchandising calendar. This includes email programs, new product launches, cross-category placements, developing and executing client site-wide events, browse tree design and search results
  • Assist in developing merchandising for large storewide promotions, and work closely with category managers and merchandizing team to schedule promotions
  • Support the creation of emails, category pages, brand stores, campaigns, and develop and manage free search improvement projects
  • Synthesize and analyze relevant content/traffic metrics. Identify customer triggers and barriers by using surveys, in-depth research and customer immersions
  • Understand and use merchandising and customer-facing metrics to guide decision making
  • Identify opportunities for automation, and scale winning experiences
  • Improve performance of paid traffic channels by partnering with all traffic-driving mechanisms (Search, Affiliates, Email, SEO etc.)

The successful candidate should be executing flawlessly while demonstrating ability to think strategically as well. This role is based in Bangalore.

The Ideal Candidate Will Demonstrate the Following

The Associate - Site Merchandising must be able to think and act both strategically and tactically.

Key Requirements:
  • Ability to handle high visibility, high pressure launches with clear, firm communication to all stakeholders
  • Responsible for planning and executing best in class site and email merchandising strategies.
  • Designing and executing online campaigns which improve customer experience
  • Strong communication skills; experience in coordinating teams and communicating to Category Managers, Brands
  • Strong bias for action and ability to prioritize
  • Ability to use hard data and metrics to back up feature and customer segment recommendations
  • Working independently on key deliverables
  • Aptitude for organization, flexibility and producing results in a fast paced environment
  • Capability to meet our technical requirements, which include HTML, XML and Excel, plus the ability to learn our in-house tools quickly
  • Good appreciation or interest for Marketing
Basic Qualifications

The ideal candidate must be able to think strategically, multi-task efficiently, partner across a wide number of teams and execute flawlessly. He or she will have a proven track record of delivering results, ideally in e-commerce or FMCG/FMCD categories. Keys to success will be the ability to utilize customer insight and data to develop marketing programs, execute flawlessly and on-time and use data to optimize performance further

Preferred Qualifications:
  • 2+ years of experience
  • Demonstrated ability to use hard data and metrics to back up feature and customer segment recommendations
  • Capability to meet our technical requirements, which include HTML, XML and Excel, plus the ability to learn our in-house tools quickly
Apply now