job openings
At Madras, it is our objective to hire the best available talent. The hiring process is very rigorous and candidates go through a series of tests to assess their design capabilities and personality traits followed by multiple rounds of interviews.
Account Manager BACK TO JOB LISTING

As a Group Account Manager, you need to build trusting relationships with our customers. The Group Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.

Responsibilities:
  • Serve as the lead point of contact for all customer account management matters.
  • Build and maintain strong, long-lasting client relationships.
  • Negotiate contracts and close agreements to maximize profits.
  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
  • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
  • Prepare reports on account status.
  • Collaborate with sales team to identify and grow opportunities within territory.
  • Assist with challenging client requests or issue escalations as needed.
Skills:
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.
  • Excellent listening, negotiation and presentation abilities.
  • Strong verbal and written communication skills.
  • Experience delivering client-focused solutions to customer needs.
  • Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role.
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
Experience/Education:
  • Any graduation in Advertising/Marketing or a related field would be preferable.
  • Minimum 5 years of account management.

Apply now